Shipping and Delivery Info

At Mumani Motorwerks, we are dedicated to providing a seamless and reliable shipping experience. Our shipping policy ensures that you receive your premium automotive upgrades with transparency and peace of mind.

Processing Time

• Order Processing: Once your order is placed, it will be processed within 2-5 business days. During this time, we confirm your order details and prepare your items for production.

Manufacturing and Shipping Time

• Manufacturing Time: After processing, please allow up to 3 weeks for the manufacturing of your product. This timeline ensures that each item is crafted with precision and meets our high standards of quality.

• Shipping Time: Once your item is manufactured, it will be shipped, with delivery typically taking 1-2 weeks. While these are estimated timeframes, certain factors such as customs or carrier delays may affect delivery times.

Shipping Costs

• Free Shipping: We are pleased to offer free shipping on all orders, ensuring that the price you see is the price you pay—no hidden fees.

Tracking Information

• Order Tracking: After your order has been shipped, you will receive a confirmation email with tracking details. This allows you to monitor your shipment’s progress and anticipate its arrival.

Customs and Duties

• International Orders: For international shipments, customs duties and taxes may apply upon arrival in your country. These charges are the responsibility of the customer and vary depending on local regulations. Mumani Motorwerks is not responsible for any additional customs charges.

Delays and Issues

• Potential Delays: While we aim to meet our estimated delivery times, certain factors beyond our control, such as customs processing or carrier delays, may impact the arrival of your order. We appreciate your understanding and patience in such situations.

• Lost or Damaged Items: In the rare event that your order is lost or arrives damaged, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue promptly.

Returns and Exchanges

• Return Policy: Please refer to our Return Policy for detailed information on returning or exchanging items. Due to the custom nature of our products, certain conditions and restrictions may apply.

Contact Us

• Customer Support: If you have any questions or concerns about your shipment, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for choosing Mumani Motorwerks. We look forward to delivering your automotive upgrades with care and precision.